Refund policy
At Zyaara, we want you to love your purchase. If you are not completely satisfied, we offer an easy 3-day return and exchange policy.
🔁 Return & Exchange Policy (3 Days)
- You can request a return or exchange within 3 days of delivery.
- The product must be:
- Unused and unworn
- In original condition
- With original packaging and tags intact
❌ Non-Returnable Items
- Used or damaged products
- Customized or personalized jewelry
- Items bought on clearance or sale (if applicable)
🔄 Exchange Policy
- Exchanges are allowed for:
- Size issues
- Damaged or defective products
- Exchange is subject to product availability.
💰 Refund Policy
- Once your return is received and inspected, we will notify you.
- Approved refunds will be processed within 5–7 business days.
- Refund will be issued to:
- Original payment method, or
- Store credit (if applicable)
🚚 Return Shipping
- Customers may need to bear return shipping charges (unless product is defective or wrong item received).
- We recommend using a trackable shipping service.
⚠️ Damaged or Wrong Product
If you receive a damaged or incorrect item:
- Contact us within 24 hours of delivery
- Share photos/videos as proof
- We will arrange a replacement or full refund
❌ Order Cancellation
- Orders can be canceled within 24 hours of placing the order.
- Once shipped, cancellation is not possible.
📞 Contact Us
For returns or support:
📧 Email: [zyaarasupport@gmail.com]
📞 Phone: [9205206866]